Gone are the days when travelers had to wait in long lines to purchase tickets and make endless phone calls to find and book a hotel for their trip. The travel and hotel industry has increased its reach and can now serve clients with faster and better services thanks to the ubiquitous availability of the internet in every home. You can book your flight, accommodation, and sightseeing tours in minutes with just a few clicks.

At Binary, we understand our customers' needs for all types of accommodations and provide you with the following services, offering you a competitive advantage. We recognize that travel, last-minute bookings, destination travel guides, and dependable customer service are critical components of a memorable vacation.

Embrace the power of digital to lead a comprehensive reorganization of operations and strategies

  • Competition within the industry has increased due to new customer trends and expectations.
  • Comprehensive travel services are given, including worldwide hotel reservations, package tours, airport transfers, and sightseeing excursions, among others.
  • Travel companies are increasingly outsourcing online processing services, bespoke booking engines, and other services for better exposure and client satisfaction.
  • At Binary, we provide solutions that include a customized hotel booking engine, travel technology solutions, and back-office hotel reservation processing while keeping all of your requirements and interests in mind.

Artificial Intelligence (AI)

  • The most obvious application of AI in the travel and tourism business is for customer support, with chatbots capable of providing quick responses to problems or inquiries.
  • In addition, hotels and other tourism-related businesses can employ artificial intelligence to sort through data more effectively and continually.
  • It will be able to conclude corporate performance or consumer satisfaction patterns, as well as manage inventories intelligently.
  • AI-powered chatbots are one of the most cost-effective travel technology investments you can make, as they can provide clients with quick responses to issues 24 hours around the clock, regardless of personnel availability.
  • This may be necessary to meet modern customer service requirements.

IoT

  • The Internet of Things (IoT), which incorporates internet-based interconnectivity between common objects, devices, and appliances to the internet, allowing them to both send and receive data, is one of the most interesting emerging travel technology developments.
  • The 'Internet of Things,' or IoT, These devices can then collect data and communicate or interact with one another over the internet, transforming previously unintelligent equipment into 'smart', semi-, or completely autonomous devices.
  • We are already seeing evidence of its involvement in the travel and tourist business, hospitality industry and this will only grow.
  • The automated apartment control software solutions, which include door keys, TVs, lighting, and climate control, can enhance the guest experience and boost tourist satisfaction.

CyberSecurity

  • One of the most important technological challenges in the hotel business is the rising requirement for cybersecurity.
  • Hotels and restaurants today rely on data more than ever before, and they also use IT systems more than ever before. However, they may find themselves in a far more vulnerable position as a result of this.
  • Ransomware assaults, phishing attacks, distributed denial-of-service (DDoS) attacks and internal human error are among the most serious risks. As a result, hotels must devote sufficient resources to cybersecurity awareness training, defend their IT systems, safeguard customer data, and ensure data backup and recovery.

Cloud-Based Solutions

  • Cloud-based solutions enable hotels to improve back-office productivity while saving money on technology. You can streamline processes like housekeeping coordination, employee assignment, and more.
  • The advantages of cloud technology in terms of operating expenses on the bottom line and the optimization of operational difficulties are worth your time.
  • Even large hotel corporations are looking into how cloud technologies can benefit them and simplify operations, reduce staffing needs, and provide a better guest experience.
  • It's a no-brainer for new, small properties, but even large hotel corporate entities are looking into how cloud technologies can benefit them, simplify operations, reduce staffing needs, and provide a better guest experience.
  • To summarize, cloud solutions give guests more control over their stay and allow hotel employees to have a better understanding of what works well and what needs to be improved.

Virtual and Augmented Reality ( VR & AR)

  • Virtual reality is an emerging technology in a variety of industries, but its impact on the tourist and hospitality industries is particularly significant.
  • After all, technology allows guests to see far-flung destinations from the comfort of their own home, and it may be the deciding factor in whether or not they make a booking.
  • This can make a big difference when guests are ready to make a reservation because it gives them a better idea of what to expect when they arrive in person.
  • Customers can take virtual tours of everything from hotels and restaurants to landmarks, national parks, and even specialized activities.
  • Augmented reality is similar to virtual reality but rather enhances than replaces a person's real-world environment, making it even more accessible.
  • It is substantially less expensive than virtual reality, and users only need a smartphone or tablet with internet connectivity.
  • Those in the tourism and hospitality sector may dramatically improve the client experience by using graphical overlays to provide useful information or simply pure enjoyment.
  • Unlike virtual reality, which immerses viewers in a digital realm, augmented reality focuses on augmenting the real-world experience through data overlays.

Data Analytics

  • Big data is a reality of life in modern tourist and hospitality management, and practically every successful company has its data collection tactics.
  • One of the most common uses for this information is to boost personalization, with travel businesses using the data to make particular changes to their services.
  • Analyzing current business performance is another useful application of data. Data collecting has exploded in nearly every industry, but it can be leveraged to great purpose by the hospitality industry to deliver more personalized experiences.
  • This enables business executives to develop more data-driven pricing strategies and acquire a better understanding of current business performance and the external forces that affect it.

Use cases:

Hotel Booking Engine

  • Hotels, resorts, and lodging providers can now promote their inventory directly to their customers using Binary's hotel booking engine.
  • Binary's hotel reservation engine is, without a doubt, the most cost-effective hotel reservation software on the market.

    The following are some of the key features of Binary's hotel reservation engine:

    • Checking the availability of rooms
    • Updates in real-time
    • Full-featured search engine
    • Sales analysis and reporting
  • Accepting secure and reliable online reservations is simple with Binary's hotel reservation software. Binary is a simple yet powerful tool for small hotels, property owners, and travel agents to sell rooms and packages online.

    The following are some of the advantages gained as a result of Binary's hotel booking engine:

    • Direct sales from your website will increase.
    • Administration costs are reduced.
    • Maximized room yield.

Travel Technology Solution

  • Tour & travel companies, travel agents, hotel distribution companies, hotel chains, distribution intermediaries, airport transfer, and car hire companies are grappling with how to bring convergence between their brick and mortar and emerging technologies that are multiplying and growing as if they are coming from an assembly/production line.
  • This is the gap that Binary’s Travel Technology Solutions Group assures to bridge for you, allowing you to change and reinvent your travel and hospitality company into a galloping horse.

Travel Insurance

  • Not only are technological advancements making travel insurance more appealing, but they are also helping to tailor policies to individual needs.
  • With Binary, travel providers can make their offerings more relevant and enticing to each consumer by using increasingly complex analytics, machine learning, and AI.

Gift your Quests the Experience they Fathom.

Contact Us