Post Sales Service Android App For Automobile Industry

The Client

Our Client is the country’s largest passenger car exporter and the second-largest automobile manufacturer in India. It is a wholly-owned subsidiary of South Korean Automobile manufacturer that makes approx. 600,000 units per annum in India. It is the first automotive company in India to achieve the export of 10 lakh cars in just over a decade. It has been the number one exporter of passenger cars of the country for the eighth year in a row and currently export cars to 120 countries across EMEA, Africa, Latin America, Asia and Australia.
Our Client currently has 388 strong dealer network and over 1000 strong service points across India

The Challenge
Our Client sells thousands of vehicle annually in India. It presently markets 6 models of passenger cars across segments. The A2 segment includes the Santro, i10, eon and the i20, the A3 segment includes the Accent and the fluidic Verna and the fluidic Elantra, the A5 segment includes the Sonata Transform and the SUV segment includes the Santa Fe.

In order to enhance the Post Sales Service Experience with convenient Service Booking, Maintenance of Service Record of Vehicle, Road Assistance, etc. the company approached Binary Semantics to develop an integrated Mobile Application.

The Solution
Binary Semantics developed an Android App for the customer of Hyundai to easily register and access the Network of over 1000 Service Centers. With In-App smart functions, the application enhanced the overall user experience.